FAQs
Can I cancel my order?
Yes, you can cancel your order, but only if production has not yet started. Once production begins, you cannot.
What is the shipping time for my order?
The shipping time depend on your location, and take 7-14 business days for the US and 14-28 business days for other countries.
What is the production time for orders?
The production time for orders is usually 2-5 business days, but it may vary depending on the overall order volume.
Do you stock the design product that you show on your web page
No, all is for example. Our products are made to order, we just create it after you ordered.
Are all items made-to-order?
Yes, all items are made-to-order Each item is just embroidered for you, so please note that we don’t accept return or refund for personal reason.